Using Franz for business: licensing, teams, and account sharing

Yes, you can use Franz at work, and commercial use is allowed. What matters is how licences map to people.

One licence covers one person

A Franz licence is personal to a single person. That person can install and use Franz across their own devices, for example a work laptop and a desktop at home, and their services, workspaces, and settings sync between those machines when they sign in.

What a licence doesn't cover is being shared between several people. You may not share one account or login so that multiple colleagues use it, whether at the same time or in shifts.

Multiple devices vs. multiple people

We apply a fair-use policy to multi-device use. A single person moving between their own laptop, desktop, and other devices is exactly what a licence is for, and you don't need to count devices or ask us for permission.

Usage that looks like several different people sharing one account, rather than one person working across their own devices, isn't covered by a single licence.

Setting up a team

If several people in your company need Franz, each of them needs their own licence. You have two ways to do that:

• Buy a licence per person. Each person signs up and pays for their own plan.
• Use Franz for Teams. You buy Max seats for everyone in one checkout and get one company invoice. You see seats and invoices, never anyone's messages, mail or services.

To buy seats, open the Teams tab on the pricing page and pick how many people need Franz, including you.

For example, a company with 6 operators who each need to work in Franz requires 6 licences, not one shared account. The number of messaging accounts you connect (for instance 3 WhatsApp numbers) is independent of that, since licences are counted per person, not per connected service.

If your team is on Pro today

If your team runs on a current Pro plan, your team page shows a "Move to Franz for Teams" card. Your members keep their seats, and Pro ends automatically once Franz for Teams is active. Older team plans stay as they are.

Getting help with a rollout

The Teams checkout covers up to 20 seats. For a bigger team, or a hand with the setup, contact us.

The full licensing terms are in our Terms of Service.