How Franz sync works

Franz keeps your setup the same on every device by syncing it through Franz Cloud. When you sign in, your services, workspaces, tabs, and to-dos are restored, so a new computer looks like the one you already use.

The first sync on a device is a full sync: Franz takes the complete account state from the cloud and writes it to the device. After that, Franz uses delta sync and exchanges only what changed. Each setting carries a timestamp, so when you edit the same thing on two devices, the most recent change is the one that is kept.

Sync runs quietly in the background and keeps your account session fresh while it works. If the network drops or the server is busy, Franz retries later instead of showing an error, so a device can briefly look behind before it catches up.

Some things stay on each device by design. Your logins to the services themselves, such as Google or Slack, are web sessions that each device holds separately, so signing in to Franz does not sign you in to every service. Message content and local caches also stay on the device. Sync covers your setup, not your service logins or your message history.

If a device looks out of date, the steps for stuck or missing sync help it catch up before you change anything.