Sign in to your Franz account

Use the Franz sign-in page with the email address that belongs to your Franz account and the password you set for Franz. A service login, such as Google, Slack, Discord, or WhatsApp, is separate from your Franz account login. If your password manager offers several saved entries, choose the one for your Franz account rather than a saved password for one of your services.

If Franz opens but your account state looks stale, give the app a moment to refresh the session. Then reload Franz or quit and reopen it. Temporary network changes, sleep and wake, or a recently changed password can leave an old access session in memory until the app refreshes it.

When sign-in still fails, type the email address manually once to rule out an outdated saved login. Check for extra spaces at the start or end of the address, especially when pasting from another app. If the password is not accepted, reset it instead of repeatedly retrying different saved passwords.

After signing in, Franz syncs your account-level setup again. Service windows may still ask for their own third-party login because those sessions belong to the service provider, not to your Franz account.